HelpDesk

...based on the newest findings in user support research

In all organizations, the implementation of effective user support has always been both an everyday chore and nightmare at the same time, HelpDesk is an excellent answer to this problem.

AuditPro HELPDESK brings a robust, intuitive and fully configured solution based on the newest findings in the field of user support.


(It provides an effective shield over arbitrary set of problems and customers,) including an effective co-operation of problem solving teams, demand escalations, parameterization in compliance with SLA contracts, response automation, creating a history of demands, allocating problem solvers, prioritization of tasks and executive reports.
Direct integration of AuditPro HELPDESK into AuditPro INVENTORY, PERFORMANCE MONITOR and ASSET MANAGEMENT information systems gives AuditPro HELPDESK terrific effectiveness in user support for any type of user needs and any type of organization.


Like many other companies worldwide, you too can have all the benefits of AuditPro's help desk. Try it and all the other the excellent features of AuditPro, right now, for free!

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Webinars

Join us through webinar. On this AuditPro7 basic overview our instructor will introduce AuditPro and it's functions. He will show you outputs in form of software audits, PC's performance graph or line-up of demands in HelpDesk.

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Case studies

  • "The purchase of the AuditPro system was well worth the investment. Now that we have a tool available for managing software we can easily generate accurate reports in an environment where computer configurations change constantly"

    Ing. Jiří Jirovský,
    IT Administrator, Army academy in the city of Brno

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Testimonials

  • "„It was an honour for us to receive so many amazing business applications of our products, but truconneXion clearly stood out among the many high-quality entries we received.”"

    logo_microsoftRosa Garcia,
    General Manager of Partner Sales and Marketing Group at Microsoft, Microsoft

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